Return
Policies
30
day return policy on all products with the exception
of PrivateVue Monitors. PrivateVue Monitors have a
14-Day Return Period - see below for PrivateVue
policies.
Return
Rules:
All returned
merchandise must be unregistered, in complete
original manufacturer's packaging, same condition as
sold, with all accessories, literature,
instructions, and documentation.
- Defective items
are covered under our warranty and will be
replaced at no charge.
- Return freight
is the sole responsibility of the consumer.
- Shipping and
handling fees are non refundable. (Including all
refused and unaccepted packages).
- Refunds on
returned items which were paid for by credit
card will only be made by crediting the account
charged for the purchase.
- Refunds on
returned items which were paid for by wire
transfer or check will be made by check after a
10-day waiting period.
If any of the above
conditions are not met, Secure-It reserves the right
to refuse the return or charge a 15% restocking fee.
PrivateVue Return
Policy:
PrivateVue Monitors may
be returned within fourteen days from the date the
merchandise was received. Please call or e-mail us
for an RMA Number (Return Authorization Number). The
PrivateVue monitors must be in complete
manufacturer's packaging, same condition as sold,
with all accessories, literature, instructions,
documentation and blank warranty cards.
